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We process your name, place of residence, e-mail, telephone number and other data that are necessary to deliver our services optimally to you in order to make the execution of the agreement possible. You can think
of the URL of your website, FTP data, cPanel data, relocation code (if applicable) and VAT number.
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We use this information to make you a satisfied customer during the term of our agreement. We retain this data until three years after the end of our agreement.
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To manage your order, we will retain your name, billing address, e-mail, telephone number, purchase history, payment details and website details up to three years after our agreement. We do this on account of implementation
and any change to the agreement.
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We believe it is important to be able to properly maintain the relationship with you as a customer.
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For our CRM system we store your name, user name, e-mail, location, order history, browser, telephone number, support tickets, quotations, language, sub contacts, payment method and currency.
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You have given permission for this by entering into an agreement with us. We will delete this data after three years after our agreement.
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For invoicing and our financial administration, we process your name, company name, billing address, VAT number, customer number, telephone number, e-mail, bank details and outstanding balance.
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User generated content (such as messages, posts, comments, pages, profiles, images, feeds or communications exchanged on the Supported Platforms)
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If you unexpectedly have a complaint about our services, we will process your name, e-mail, account number, telephone number, order number and the content of this complaint with correspondence in order to come to
the best possible solution for you.
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We use this information for optimal execution of the agreement. We will retain data relating to complaints up to 1 year after completion.
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Pokerscript has a commercial interest in using some of your personal data for our marketing purposes. We use your name and e-mail for direct marketing. We will keep this information until you unsubscribe from our
newsletter.
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To enable and optimize this website we use analytics and retargeting services. We have a commercial interest in using your surfing habits and related data to analyze our service and improve it where necessary. We
will track your use of our website with Google Analytics and a Facebook Pixel and are bound to the retention terms of Google and Facebook.
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These services use cookies. Cookies are small pieces of information that are sent to your browser when you visit our website and then stored on the hard disk or in the memory of the device you use to visit our website.
These cookies will not damage your devices.
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To enable the posting of reviews about our services, we process your name, company name, domain name and the content of your message. And if you want to contact us via the website, we ask for your name and e-mail.
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By placing your message or sending it via the contact form, this information will be visible to us. We can put testimonies about our services on the website out of commercial interest and we are not relevant for
our business operations. We will delete the details of a sent contact form as soon as the contact question has been completed.
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Notifying your personal account on our website regarding a password. We leave this password encrypted in combination with your username. We do this to prevent security fraud. If you log in incorrectly several times,
your account will also be locked. We will save your account information until you delete your account from us.